![]() Please let me know if this helps and we can go from there. I recommend starting by replacing the batteries,s then moving the keyboard and mouse closer to the docking station with the receiver connected to the docking station. Dell identified the issue and provides a downloadable executable here ( ) that applies a registry fix to disable the power saving feature responsive for this behavior. This behavior primarily affects computers with 70 series Intel CPUs but may affect older computers with updated Intel Management Engine software. Replacing the batteries in the keyboard and mouse can help, depleted batteries will have weaker signal strength and can cause reduced performance especially at range.Īdditionally we have seen overzealous power saving settings within the Intel Management Engine Interface driver cause intermittent keyboard and mouse connectivity when connected to an external docking station. ![]() We can see if this is the issue by moving the mouse and keyboard closer to the Logitech receiver connected to the docking station to see if this helps to improve the behavior. Wireless keyboard and mouse lag can be introduced through a couple of factors, the most common issues we see are related to radio interference in the 2.4GHz ISM spectrum caused by USB 3.0 devices, like the USB 3 controller in the computer and in the docking station and broadcast from USB 3 connections and ports, WiFi adapters and networking hardware, and other consumer wireless devices. Rob, thanks for reaching out to us, I am sorry this is not working as expected and I am happy to help! Thanks.Hi Aaron thanks for sharing your solution with Rob! As a side issue, can I assume that a Microsoft wireless keyboard/mouse combo would have worked out of the box? Any help on my wireless Logitech kb/mouse combo - Windows 10 issue would be greatly appreciated. Also, i've gotten great guidance from this site for past issues, so I like to try this support community pretty quickly. I've seen online references to getting a driver for my K270 combo, but nothing definitive. IDK - I guess it could be the driver, or maybe a port conflict, but not sure how to solve, as I'm a Windows 10 novice. I've noticed, too, that the left and right mouse buttons may even behave in reverse. It might take minutes for the mouse to be more than just partially responsive, sometimes the keyboard is completely unresponsive, or the mouse might work perfectly at first, only to become unresponsive minutes later. However, although it seems like the wireless devices seem to TRY to work, they don't really. Meet Logitech MK295 Silent Wireless Combo featuring SilentTouch, an exclusive Logitech technology that eliminates over 90 of keyboard and mouse noise. ![]() With my wife's Windows 10 setup, I plug in the docking station to the laptop's serial port (the unifying receiver is plugged into the serial port on the docking station), and the wireless keyboard and mouse become activated. Work in silence with 90 less clicking and typing noise. ![]() I then got her a Logitech K270 Wireless Keyboard/Mouse combo (I've been using a Wireless Microsoft Keyboard 800 and a Wireless Logitech Mouse M510 on my own Windows 7 setup for a couple years now with no problems.) She wants to be able to run 2 external monitors, which is no problem, and I got all this running well. I recently purchased a Lenovo Yoga laptop running Windows 10 for the wife, along with a travel docking station. ![]()
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